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Global Customer Service

We are always there for you – even after the warranty expires! Egger has always invested in the durability of its products and in the satisfaction of its customers.

Egger guarantees a maximum plant availability, by offering various individual service package solutions. Our service team is always available to assist you during your planned shutdown.

 

Our service is exclusively done by experienced Egger service field technicians Our service is exclusively done by experienced Egger service field technicians. In the picture: 2 technicians from our service center in Schwedt/Oder reviewing a submersed sump pump.
Our service center in Mannheim, Germany.

Egger after sales services

  • Commissioning and startup
  • Laser-supported coupling alignment
  • Calibration of pumps and duty points
  • Service centre for professional service and repair work
  • Exchange of damaged parts, impellers, and seals
  • Testing repaired pumps
  • Repairs and alterations on-site
  • Warranty extensions a possible option
  • Maintenance contracts
  • Individual training of the maintenance staff onsite or at the Egger work shops

Arrange a warranty extension

Production-critical application of Egger pumps. As a result of an extension of the legally required warranty deadline you gain security and avoid production downtime. We maintain a big spare parts stock. For pumps with special hydraulic parts or special pumps, it may be advisable to extend the warranty. Under such arrangement we engage to stock up on important components (pump casings, impellers, etc.) and increase the security of your production process.

Final check of an Iris® diaphragm control valve in our service center Final check of an Iris® diaphragm control valve in our service center.
Egger service field technicians with a process pump.